Last Updated: May 22, 2025
Terms and Conditions
Please read these Terms and Conditions (“Terms,” “Terms and Conditions”) carefully before using The Conference Solutions website https://theconference.solutions/ and engaging with our services (the “Service”) operated by The Conference Solutions (“us,” “we,” or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Services provided
The Conference Solutions offers a range of services for conferences and events, including but not limited to:
- App Design & Development
- Website Design & Development
- Branding
- Graphic Design (Digital & Print)
- Illustrations
- Consulting (focused on digital solutions and tools)
- Communication Strategies
All services are provided on a project-by-project basis, and specific deliverables, timelines, and costs will be outlined in a separate written agreement between The Conference Solutions and the client.
2. Account creation and use
You may browse our website without creating an account. An account can only be created after a purchase of our services. When you create an account, you agree to:
- Provide accurate, complete, and current information.
- Maintain the security of your password and identification.
- Accept all risks of unauthorised access to information and data you provide to us.
- Notify us immediately of any unauthorised use of your account or any other breach of security.
You are responsible for all activities that occur under your account.
3. Pricing and payments
Pricing: Our service pricing will be detailed in the specific project proposal or agreement.
Payment terms: Payment terms, including deposit requirements, milestone payments, and final payment schedules, will be clearly stipulated in your project agreement.
Non-Profit discount: We offer up to a 50% discount on all our services for events organised by non-profits working towards conserving biodiversity. Eligibility for this discount will be verified.
Taxes: All prices are inclusive of applicable taxes.
4. Intellectual Property
Our content: The website and its original content (excluding client-provided materials), features, and functionality are and will remain the exclusive property of The Conference Solutions and its licensors.
Client content: Any content, materials, or intellectual property provided by the client for use in a project remains the property of the client.
Project deliverables: Upon full payment for services rendered, the client will be granted appropriate licenses or ownership of the final project deliverables as specified in the project agreement. Unless otherwise agreed, The Conference Solutions retains the right to use project deliverables for portfolio and marketing purposes.
5. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the project, including but not limited to business plans, technical data, pricing, and client lists. This obligation of confidentiality shall survive the termination of any agreement.
6. Refund and returns policy
Due to the custom and service-based nature of our offerings (app/website development, design, consulting), services are generally non-refundable once work has commenced and resources have been allocated to your project.
Cancellations before work commences: If a project is cancelled by the client before any work has begun, a refund of any initial deposit may be considered, subject to administrative fees.
Client satisfaction: We are committed to client satisfaction. If you are dissatisfied with any aspect of our service, please contact your assigned Product Manager immediately. We will work diligently to address your concerns and find a mutually agreeable resolution. Refunds, if any, will be handled on a case-by-case basis and will typically reflect the value of services not yet rendered or the extent to which project milestones have not been met.
No returns on digital products: As our deliverables are digital services and custom intellectual property, they are not subject to physical returns.
7. Limitation of liability
In no event shall The Conference Solutions, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions.