Last Updated: May 22, 2025

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how The Conference Solutions (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit and interact with our website, https://theconference.solutions/.

By using our website, you agree to the collection and use of information under this policy.

1. Information we collect

We collect two main types of information:

a. Personal Information

This is information that can be used to identify you directly or indirectly. We only collect Personal Information when you voluntarily provide it to us, typically when you:

  • Contact us: When you use our contact forms or email us to inquire about our services, request a quote, or schedule a consultation, we may collect your name, email address, phone number, company name, and details about your project.
  • Make a purchase / create an account: After a purchase of our services, you will have the option to create an account. During this process, we collect necessary billing information (which may include your name, address, and payment details) and information required to set up and manage your service account (e.g., project details, specific requirements for app/website development, names/emails of team members you provide for the project).

b. Non-Personal Information

This is information that cannot be used to identify you personally. We collect this automatically as you navigate our website:

  • Usage data: Information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access.
  • Cookies and tracking technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device.

2. How we use your information

We use the collected information for various purposes:

  • To provide and maintain our services: This includes processing your inquiries, fulfilling service requests, managing your projects, and providing customer support.
  • To process transactions: To process payments for services purchased.
  • To communicate with you: To respond to your inquiries, send you updates about your projects, and provide information relevant to your services.
  • To improve our website and services: To understand how users interact with our website, identify areas for improvement, and enhance user experience.
  • For internal analytics: To analyse trends, track website performance, and gather demographic information.
  • To comply with legal obligations: To meet any applicable legal or regulatory requirements.

3. How we share your information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties for their marketing purposes. We may share your information in the following limited circumstances:

  • With service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, website analytics providers, cloud hosting services). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

4. Data security

We implement a variety of security measures designed to protect the integrity and security of your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your data protection rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Right to access: Request a copy of the Personal Information we hold about you.
  • Right to rectification: Request that we correct any inaccurate or incomplete Personal Information.
  • Right to erasure (“right to be forgotten”): Request that we delete your Personal Information under certain conditions.
  • Right to object: Object to our processing of your Personal Information under certain conditions.
  • Right to restriction: Request that we restrict the processing of your Personal Information under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

6. Cookie policy

We use cookies to enhance your experience on our website. Cookies are small files placed on your device. We use:

  • Essential cookies: Necessary for the website to function properly.
  • Analytical/performance cookies: To collect information about how visitors use our website, helping us improve its functionality and content.

You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

7. Third-party links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's privacy

Our website is not intended for individuals under the age of 18 (“children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with this website, please contact us at: maria@upupepops.design